How do I add the membership card to my iPhone?

Access the email from your smartphone and click the “Download” button, then click “Add to Wallet” and “Add.” The card will automatically go to your iPhone’s Apple Wallet. It can be accessed in Wallet at any time.

How do I add the membership card to my Android phone?

Android users may need to download Wallet Passes from Google Play. After you have the app, access the email from your smartphone and click “Download” in the membership email, and the card will automatically go to your Wallet Passes app, where it can be accessed at any time.

If I don’t have a mobile phone or prefer not to use a digital membership card, can I get a physical one?

Yes! Please contact Membership at (617) 994-5910 or Membership@HistoricNewEngland.org to request to only receive a physical membership card.

I have a question about my membership benefits.

Contact Membership at (617) 994-5910 or Membership@HistoricNewEngland.org with any questions related to your Historic New England membership. We’re happy to help!

The information on my digital membership card is inaccurate.

Contact Membership at (617) 994-5910 or Membership@HistoricNewEngland.org with any questions related to your Historic New England membership. We’re happy to help!

My family member is on this membership account also, how can they receive the card?

Historic New England sent an email to both members on a membership if a second name was present with an email. It’s possible that we do not have an email address for the second member on your card. Please contact Membership at (617) 994-5910 or Membership@HistoricNewEngland.org to update the contact information on your membership record.

I downloaded my card but I can’t find it.

You must download your digital membership card while viewing the email on your smartphone. If you have an iPhone, the card will automatically download to Apple Wallet. Check the app for your new card (scroll through any cards that are already there–it may be hiding!). If you have an Android, you’ll need to download Wallet Passes from the Play Store prior to downloading the card.

Have a question that wasn’t answered here? Contact Membership at (617) 994-5910 or Membership@HistoricNewEngland.org for assistance.